Hong Kong, 22 July 2023 – For the sixth time in a row, medisana has been singled out to receive the German Brand Award 2023 for its excellent brand management. The prestigious German award recognizes successful companies that stand out from the competition through their exemplary brand management, sustainable campaigns and exceptional marketing projects. Entry is open to companies, agencies, service providers and marketers, as well as non-commercial and governmental organizations from all industries worldwide. An independent jury of experts decides whether applicants are eligible to enter the competition. medisana has repeatedly impressed the top-class panel of experts with its innovative strength and outstanding brand management work. medisana was singled out in the category “Excellent Brands – Health & Pharmaceuticals”. As an expert in healthcare products, medisana regularly establishes new trends for the wellness and healthcare markets. Thanks to its holistic health expertise, the Neuss-based company sees itself as an innovative and future-oriented brand with an eye for current market trends and new products, helping an ever-growing number of people to take their health and well-being into their own hands. “People’s health is a topic very close to our hearts. It lies at the core of our brand promise. So we are proud to have won the German Brand Award again for our brand strategy. A large part of this success is down to our more than 40 years of market experience and medisana’s dedicated team. Being chosen again by the expert jury is confirmation for us that we have established ourselves as a trustworthy brand in the health and wellness market,” says Anja Schimmelpfennig, Marketing Manager at medisana. The German Brand Award is used by the German Design Council and the German Brand Institute to honor successful brands for their excellent brand management. Its aim is to strengthen the importance of branding as a decisive corporate success factor in the national and international competitive environment. The award recognizes brands in a holistic, well-founded and neutral manner, and thus highlights successful branding in a unique way. The German Brand Award’s criteria and categories take into account the many facets of professional brand management. Even being nominated for the award is an honor, because only companies that have been selected by the German Brand Institute, its brand scouts and expert committees can participate. This process ensures the independence and excellence of the award. Find more information at www.german-brand-award.com. –– END –– About medisana medisana is one of the leading specialists in the home healthcare market. For over 40 years, the German company has been committed to the health of people with the motto “Your health in good hands” — promoting personal health management, empowering everyone on physical beauty, and enjoying a healthy living environment. medisana develops, markets and sells products in the categories of Mobile Health, Health Control, Wellness, Sport, Body Care, Therapy and Healthy Home for health-conscious consumers worldwide. medisana is a pioneer in the trend of mobile health management and provides future-oriented products for modern everyday life in an increasingly networked world. The brand’s health management products have received MDD 93/42/EEC CE certification for EU medical devices, assuring product quality and measurement accuracy, and have awarded the German Brand Award six consecutive years in 2018, 2019, 2020, 2021, 2022 and 2023. medisana's network covers Europe, the Middle East, Africa, Australia, New Zealand, Malaysia, Taiwan, Thailand, Vietnam, China, Hong Kong, and other regions. More countries and regions will join the medisana network in the future, delivering a new healthy living to the world. For more information, please visit: Website             : https://medisana.com.hk/ E-shop               : https://medisana.com.hk/eshop/latest-promotion/ Facebook          : https://www.facebook.com/medisanaHK/ Youtube            : https://youtube.com/@medisanaapac6065

Hong Kong, 14 June 2023 – medisana, a leading specialist in the home healthcare market with over 40 years of expertise, recently exhibited at the Hong Kong International Medical and Healthcare Fair 2023. The three-day event brought together medical and healthcare companies from around the world seeking the latest products and industry developments. The event gave medisana an opportunity to showcase its full portfolio of smart health monitoring and wellness solutions designed to empower consumers to proactively manage their health. Products on display include medisana’s smart health management products, “Home Health Trio”, and the latest massage devices. With the rapid advancements in smart technology, medisana’s smart health management series has become one of the company's strategic focus areas. At the exhibition, the brand showcased its latest health management devices, including the BU 584 connect Upper Arm Blood Pressure Monitor, TM 350 connect Multi-functional Infrared Thermometer with Bluetooth, PM 100 connect Pulse Oximeter, BS 380 connect 8-sensor 9-in-1 Body Analysis scale, and MediTouch 2 connect Blood Glucose Monitor starter kit. By integrating seamlessly with the VitaDock+ mobile app via Bluetooth, these health monitoring devices transmit data and display it clearly in graphs and charts, enabling users to effortlessly track key metrics over time. This provides meaningful insights into their health status, helping them identify concerning trends early on and gain greater self-awareness to proactively manage their wellbeing. In addition, two Upper Arm Blood Pressure Monitor, BU 380 and BU 312, has recently launched within medisana’s “Home Health Trio” series. The former one is equipped with atrial fibrillation detection function utilizing photoelectric module technology to detect atrial fibrillation signals through finger scanning. The BU 312 offers both battery and USB-C charging, reducing environmental impact, and complements the new energy-efficient thermometer TM 40G. These intuitive, easy-to-use devices continuously track the key vital signs to detect early signs of serious conditions like cardiovascular disease, stroke, and diabetes that empower prompt interventions to prevent adverse health outcomes. medisana's latest line of massage products has become indispensable for office workers prone to aches and pains from prolonged sitting and poor posture. The latest releases, which include the TT 200 3-in-1 Electro Therapy Device, NM 900 Wireless 6-in-1 Neck Massager, CB 200 Foot Circulation Booster, CF 200 Warm & Air Compression Calf Massager and MCG 820 Comfort Shiatsu Acupressure Massage Seat Cover, helps office workers relax and relieve discomfort. The convenient at-home massage options enable users to destress anytime, ease muscle fatigue and enjoy an improved sense of wellbeing. These solutions demonstrate how health devices can enhance quality of life for those balancing demanding workers with a need for self-care.

Hong Kong, 18 May 2023 – medisana, a leading specialist in the home healthcare market with over 40 years of expertise, recently exhibited at the Hong Kong International Medical and Healthcare Fair 2023. The three-day event brought together medical and healthcare companies from around the world seeking the latest products and industry developments. The event gave medisana an opportunity to showcase its full portfolio of smart health monitoring and wellness solutions designed to empower consumers to proactively manage their health. Products on display include medisana’s smart health management products, “Home Health Trio”, and the latest massage devices. With the rapid advancements in smart technology, medisana’s smart health management series has become one of the company’s strategic focus areas. At the exhibition, the brand showcased its latest health management devices, including the BU 584 connect Upper Arm Blood Pressure Monitor, TM 350 connect Multi-functional Infrared Thermometer with Bluetooth, PM 100 connect Pulse Oximeter, BS 380 connect 8-sensor 9-in-1 Body Analysis scale, and MediTouch 2 connect Blood Glucose Monitor starter kit. By integrating seamlessly with the VitaDock+ mobile app via Bluetooth, these health monitoring devices transmit data and display it clearly in graphs and charts, enabling users to effortlessly track key metrics over time. This provides meaningful insights into their health status, helping them identify concerning trends early on and gain greater self-awareness to proactively manage their well-being. In addition, two Upper Arm Blood Pressure Monitor, BU 380 and BU 312 has recently launched within medisana’s “Home Health Trio” series. The former one is equipped with an atrial fibrillation detection function utilizing photoelectric module technology to detect atrial fibrillation signals through finger scanning. The BU 312 offers both battery and USB-C charging, reducing environmental impact, and complements the new energy-efficient thermometer TM 40G. These intuitive, easy-to-use devices continuously track the key vital signs to detect early signs of serious conditions like cardiovascular disease, stroke, and diabetes that empower prompt interventions to prevent adverse health outcomes. medisana’s latest line of massage products has become indispensable for office workers prone to aches and pains from prolonged sitting and poor posture. The latest releases, which include the TT 200 3-in-1 Electro Therapy Device, NM 900 Wireless 6-in-1 Neck Massager, CB 200 Foot Circulation Booster, CF 200 Warm & Air Compression Calf Massager and MCG 820 Comfort Shiatsu Acupressure Massage Seat Cover, helps office workers relax and relieve discomfort. The convenient at-home massage options enable users to destress anytime, ease muscle fatigue and enjoy an improved sense of wellbeing. These solutions demonstrate how health devices can enhance quality of life for those balancing demanding workers with a need for self-care. At the exhibition, medisana’s team demonstrated how these products are revolutionizing personal health monitoring and management via real-time data and health recommendations. As a company committed to the health of people with the motto “Your health in good hands”, medisana gathers valuable customer and market insights at the medical fair to develop the next generation of intelligent, data-driven home healthcare products that set new standards for empowering users to optimize their health and wellbeing. – END – About medisana medisana is one of the leading specialists in the home healthcare market. From 2018 to 2022, for an unprecedented five consecutive years, medisana has had the distinct honour of being bestowed the acclaimed German Brand Award. For over 40 years, the German company has been committed to the health of people with the motto “Your health in good hands” — promoting personal health management, empowering everyone on physical beauty, and enjoying a healthy living environment. medisana develops, markets and sells products in the categories of Mobile Health, Health Control, Wellness, Sport, Body Care, Therapy and Healthy Home for health-conscious consumers worldwide. medisana is a pioneer in the trend of mobile health management and provides future-oriented products for modern everyday life in an increasingly networked world. The brand’s health management products have received MDD 93/42/EEC CE certification for EU medical devices, and have attained endorsements from prominent local medical authorities across regions served, guaranteeing the excellence of product quality and measurement precision. medisana’s network covers Europe, the Middle East, Africa, Australia, New Zealand, Malaysia, Taiwan, Thailand, Vietnam, China, Hong Kong, and other regions. More countries and regions will join the medisana network in the future, delivering a new healthy living to the world. For more information, please visit: Website : https://medisana.com.hk/ E-shop : https://medisana.com.hk/eshop/latest-promotion/ Facebook : https://www.facebook.com/medisanaHK/ Youtube : https://youtube.com/@medisanaapac6065

As a leading German medical devices company with over 40 years of history in innovation, medisana is committed to providing comprehensive personal health & care solutions to customers in over 40 countries worldwide. medisana has always been committed to supporting people’s health with the motto, “Your health in good hands”, and so product quality and safety have continually been the company’s upmost important considerations. All medisana medical products are produced to the highest quality standards and undergo rigorous quality control procedures by independent third parties, possessing attested certifications such as the EU Medical Device Directive (MDD) and certification by the Taiwan Food and Drug Administration (TFDA). At the same time, medisana products in the Asia-Pacific region are professionally selected to meet the needs of local customers. The infrared thermometer is a Class II medical device, and its quality level complies with medical device international regulatory requirements and meets the ISO 80601-2-56 standard. For many years, medisana has regularly provided product training and updated information on personal health & care management for distributors around the world, including the standard usage of electronic thermometers. At the same time, medisana also provides product manuals, instructions, and FAQs for all products to ensure customers to understand the standard usage of products. Regarding recent feedback from the Taiwan market concerning the accuracy of the infrared thermometer, medisana is treating the feedback with a high degree of concern and care and have recently appointed the world-leading certification company SGS to conduct tests on the three thermometers – TM 300, TM 310 and TM 320. The comprehensive test results showed that all three products have met the required standards, thereby reiterating their exceptional accuracy. Model no. TFDA Certificate SGS Test Report TM 300 Infrared Ear & Forehead Thermometer (https://medisana.com.hk/products/tm-300-clinical-infrared-thermometer/) 衛部醫器陸輸字第001269號 Report no. GZES230400685001 TM 310 Clinical Infrared Thermometer (https://medisana.com.hk/products/products-tm-310/) 衛部醫器陸輸字第001270號 Report no. GZES230400685101 TM 320 Non-contact & Multi-functional Infrared Thermometer (https://medisana.com.hk/products/products-tm-320/) 衛部醫器陸輸字第001279號 Report no. GZES230400685201 medisana has been in close communication with its Taiwan distributor, Heng Leong Hang Co., Ltd. (Heng Leong Hang) (北市衛藥販（內）字第MD6201029927號). Heng Leong Hang has also assisted customers in solving product inquiry, including: Stock recovery, testing or replacement Customers can bring the purchase certificate or receipt to the channel from where they originally purchased the device for a replacement if the product is found to be defective. For customers without purchase certificates or a receipt, Heng Leong Hang will provide them with a new product after conducting testing. Inquiry medisana and Heng Leong Hang have set up dedicated customers service channels to assist customers with any enquiries they may have relating to the infrared electronic thermometer: A) Heng Leong Hang toll-free service hotline: 0800-251-209. (Please indicate that your call is regarding the Infrared Ear & Forehead Thermometer.) (2) Heng Leong Hang LINE customer service (@hlh0800251209): medisana product testing service i. Please click on the horizontal scrollable menu at the bottom and select “4. MEDISANA Customized Service”; ii. Select “Infrared Ear & Forehead Thermometer”; iii. Please provide your personal information and inquires. The customer service team will contact you as soon as possible. Product calibration In order to strengthen customers’ confidence, all products which are stock-recovered as part of the safety testing endeavor will be sent to medisana’s overseas third-party international testing center for testing and calibration. medisana is also discussing with local testing centers to introduce real-time testing services in the future for added convenience and reassurance relating to locally available products. medisana has extensive experience in the medical device industry and has strictly reviewed the product production procedure. medisana reaffirms its emphasis on the quality and safety of the products. Regarding the recent single incident, medisana apologizes for the inconvenience caused and thanks every customer for their feedback. medisana promises to take proactive measures to address the concerns and is committed to working with customers around the world to create a healthy life.